Get in Touch

Got a question, a suggestion, or spotted something that doesn't look right? We'd genuinely like to hear from you.

NexaWeb is run by a small team that cares about helping shoppers actually save money — not just clicking through ads. If you reach out, a real person reads what you write.

We typically reply within one business day. Weekends and holidays may take a little longer, but nothing falls through the cracks.

Email us directly:

info@nexaweb.net

What People Usually Write About

We get all kinds of messages and we read every one. To help you get a faster answer, here are the most common topics — and what to include so we can help you quickly.

Wrong price or broken product link

Prices change constantly. If something looks off, send us the product page URL and what you saw — we'll fix it fast and double-check the source.

How a feature works

Price alerts, currency conversion, comparing across stores — if something isn't clear, ask. We'd rather explain it than have you give up halfway.

Partnerships or business inquiries

Retailer onboarding, content partnerships, brand collaborations — share a short pitch and what you're hoping to accomplish.

Order or delivery issues

NexaWeb itself doesn't handle orders — every purchase goes through Amazon, eBay, AliExpress, or whichever store you bought from. They have your order info, not us. If you're not sure who to contact, drop us a line and we'll point you in the right direction.

Privacy or account questions

Want to delete your account, update your email, or know what data we keep? Send a quick request and we'll handle it within a few business days.

A Bit About How We Work

NexaWeb is an independent price comparison site. We don't sell anything ourselves — instead, we pull together prices and product info from major retailers like Amazon, eBay, AliExpress, and Etsy so you can see them side by side. When you click through and buy something, the retailer pays us a small commission. That's how we keep the site free for shoppers.

Because we earn on referrals — not on selling you a specific brand — we have no reason to push one product over another. Our job is to surface what's actually a good deal, mark up what's overpriced, and stay honest about the tradeoffs.

We answer support questions ourselves, write our own buying guides, and verify products with automated checks every day. If you've ever wondered whether there's a real person behind a comparison site — yes, there is. Write to us and you'll get a real reply.

Quick Answers Before You Write

How quickly do you reply?

Most messages get a reply within one business day. Weekends and holidays may take a little longer, but we read everything that comes in.

Can you help with an order I placed on Amazon or eBay?

Not directly — those purchases happen on the retailer's site, so they have your order info and shipping details. We're happy to help you figure out who to contact if you're stuck.

I spotted a wrong price — should I tell you?

Yes, please. A heads-up from a real shopper is the fastest way to fix outdated info. Just send the product link and what looks off.

Do you accept partnership offers?

We're open to talking with retailers, brands, and content creators that fit our audience. A short note describing your idea is all we need to get started.